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Greetings
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Reserving Seats
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Ticketing
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Information for Using Railroad Service
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Gate Information
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Platform Information
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Giving Directions for Cars
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Checking Tickets
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Using Dining Car
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Lost and Found
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Transferring Trains
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Dealing with a Customer on the Wrong Train
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Facilities for the Disabled
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Extra Situations
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VOC Handling (Apology)
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VOC Handling (Dealing with an Angry Customer)
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In Case of Fire
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In Case of a Sick Passenger
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Famous Places
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Famous Places ? Local Product
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Changed Train Time
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Introducing the Company
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Introducing Korean Culture and Custom
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Farewell Greetings
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Review
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